Sort of glad to see that I am not the only one that is having this issue.
I got Chime V2 on Saturday, direct from Ring.com because my Chime V1 that I got with the Ring Pro stopped working wouldn’t power cycle at all.
Initially set up the new Chime after removing the old one from my account, and then it works for a few hours than it goes Offline. When I power cycle it remains offline but the blue light is solid indicating that it is working, supposedly.
I have tried to do the Soft and Hard resets, and find it hard to get it into the setup mode. It often takes hours and very many attempts to get it into the slow flash setup mode again.
Had it working for 1 day and bit days and today I noticed it has dropped off again. There is definitely something wrong with these devices. The cameras and doorbells are not having the same issue. The V1 has no issues connecting to wifi/account in the 2 years that I had it, but this V2 is something else and needs to be fixed!