Chime not working

Hey neighbors! To attempt to get the Chime back to pulsing and into setup mode, you will need to make sure to try the reset as @telegare has. You will need to Chime to be plugged into an outlet and powered on. Once plugged in, use a needle like @telegare has to press and hold down into the reset button (if you have a button, just press the button, no need for a needle) and do this for 30 seconds. From there, attempt another setup. If this still does not work, please reach out to our support team here to report this to see what your next steps are.

@telegare After watching your video, I see you’ve tried it for a few seconds, and also 15 seconds, but could you try 30 seconds and let me know how that goes? You will need to do the full 30 seconds for it to completely reset.