The chime is yet another annoying product by Ring. It has nothing to do with special characters or whether you connect it ‘right next to your hub’. I have owned one for more than two years and its a fickle timewasting thing. It may take many times before it connects mysteriously for no reasons. You just need to keep trying and trying again. Then it will work fine right up until you have a power cut or need to reset your router. Then you will lose more precious time trying to manually reconnect it because it will have fallen off the network and cannot get back on…oh and if you have even more time to waste try to then active the chime on your Alexa and Google Home devices as I did because that also takes time and doesn’t work…there was a time when you could just stick some batteries in a push device and it would work the first time, every time and not be this complex…if Ring can’t make using their products as easy as that then the negatives start outweighing the positives…
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