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Chime Pro sounding for motion when it shouldn’t

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New Neighbor

Chime Pro sounding for motion when it shouldn’t

Hi

 

I installed a new flood light camera yesterday and set it all up, works fine with video capture, sensing motion and putting the lights on and off.  However when it does sense motion and sends a notification to my phone my chime pro also sounds.  I've been through the settings and under the linked chimes and the chime pro it self I have made sure that it's set for no sound for motion events but it still does it.  

 

Has anyone else had this issue and know how to solve it? I've just restarted the ring chime to see if that will stop it.  Next step I think is to delete it from my ring system and readd it, which is annoying as I'll have to re-link the cameras to it afterwards.

 

Thanks in advance for the help

 

Jason

 

 

1 REPLY 1
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Community Manager

Re: Chime Pro sounding for motion when it shouldn’t

I was about to suggest deleting it and reinstalling, Jason. Did that seem to help?

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