Chime Pro shipment problem

Good morning I would like to have news of the status of the shipment of my chime pro. I see that it’s return in Netherlands… Why? Could I have explanation?
Thanks

Hey @Filippo. For an update on your order status, you will need to reach out to our support team. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.