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Chime Pro Not Connecting

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New Neighbor

Chime Pro Not Connecting

Hello, I unplugged my Chime to clean and now it will not come back. I have tried hitting the reset for 5 seconds then 15 seconds, I have also tried resetting my wifi router. None of these have owrked and I can not get the Ring logo to pulse. Can you please advise?

1 REPLY 1
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Community Manager

Re: Chime Pro Not Connecting

Hey @daniellecuomo. Since you have done the reset and to no avail to get the device set up again, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.



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