I cannot update my tones on chime. Currently stuck on “Spooky Organs” ha ha. Its driving wife crazy. Ring sent me a new chime and same issue. Spent hours on phone with support with no resolution. I was promised they will investigate my issue and get back to me. At this point I am doubtful I will hear back. My Chime is updated to 1.3.3. When I try to update my tone it tells me “Update Settings - Your Chime is updating, please wait a moment” I press ok and it eventually gives me the error message “Something went Wrong - Sorry about that! Please try again in a moment”. What is the solution here. Very fustrating. I choose Ring for their reputation and quality. If there is something wrong with software Lets hear it. Anyhow, any help will be appreciated.
Living in a haunted house (Spooky Organ reference)
Lou
