I have a Ring Spotlight Camera and a Ring Solar Panel. When I checked the device health there is an area called Solar Panel Status. I have connected the Ring Solar panel to the Ring Spotlight camera but the status still say “Add A Ring Solar panel to Extend Battery Life”. I believe that the status should change once I connect the Ring Solar panel. Will you tell me what I am doing wrong?
Good question @SueLaaty! No need to be concerned by that message, as it is not an indicator of your Solar Panel failing to charge. This added feature is advertising the Solar Panel as an addition to your battery-powered devices. To be sure your Solar Panel is charging, It's best to observe the battery percentage throughout a sunny day to see if the battery level is changing. I hope this helps!
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