Trouble Re-Adding Chime Device

Hey there, @jbenham10. Thank you for sharing your experience in great detail. As long as there are lights showing on the Chime and indicating setup mode, the setup access point should also be broadcasting for pairing. It sounds like you found this access point in the wifi settings but the connection did not complete, which is a good indicator of sufficient power. If that LED indicator is pulsing as described in the app, this is also a good sign of setup mode initiating. The next best step here would be to try another mobile device, or remove and reinstall the Ring app on the mobile device. As you mentioned using Android, please also ensure there are not any apps installed that might conflict with the Ring app.

Resetting the Chime might also help. This can be accomplished by holding the setup button for 15 seconds. Feel free to let us know how this goes! :slight_smile: