Hello - I’m suddenly getting lots of security alerts from Xfinity’s security monitor saying:
“We blocked RingElite-e3 from contacting a known malicious IP”
I’ve received 67 of these over the past 3 days. I had a chat session with a Ring support person who could only tell me:
“So I looked up 5 random IPs and they all show Amazon. I would lean to suspect Xfinity is noticing the random traffic but that would be due to Amazon’s remote network using virtual servers. Works like a VPN for security so it jumps around on purpose.”
How do I get Ring to stop these connection attempts or, if they aren’t serious, how do I get Xfinity to stop complaining about it?