I’ve had the Ring Pro doorbell for a few years with no issues. About a week ago we lost power and when it came back on the doorbell didn’t reconnect.
Note that we have had power outages before and it has always automatically reconnected.
I’ve tried to reset the bell, the phone, the app, even the router. The bell does not appear to enter set up mode, just pulses white faded light. And i cannot find the ring network to join.
I have the chime pro and a regular camera in my bedroom that works just fine. It’s the doorbell that doesn’t work. None of the wires appear bad or loose, either.
It appears to be a recent common issue but i see no resolution posted, so i would like to know what gives. Preferably without having to contact customer support- i do not have the time to sit on the phone right now and my next day off isn’t until Friday.