I have the “Wired” spotlight battery cam. It’s says it’s not able to use the new Warning, option… but when you hit the learn more, my camera is listed in the compatible devices??
Hi @chrisxpierce. The Motion Warning feature is being rolled out incrementally for selected Ring devices. The Motion Warning feature is not available on battery-powered devices, even if the devices are connected to external power. If you have an eligible device (listed in our Help Center Article here) but don’t see the feature, make sure you have the most current version of the Ring app. If you need to know how to update your Ring app, use this link for instructions.. I hope this information is helpful.
Thanks, the one I have, is not battery, wired (plug).
Oh, and there are no available updates
@chrisxpierce Thank you for clarifying that. The feature is still being rolled out so it may take some time for it to be available for your wired device. I looked and unfortunately I don’t have an exact date when the roll out of this feature is expected to be complete, but the Help Center Article I linked should be updated to reflect once the rollout is completed. Our support team is also available to take a deeper look at your account specifically if needed, and you can give them a call at one of the numbers available here.
Thank you very much for the very quick replies. I’ll give it a little while longer and if I still don’t have it I will give them a call. Thanks a bunch!