Windows App - stopped giving notices

It seems in the last week to 10 days, the Ring app on my Window 10 desktop has stopped giving notices of motions or door bell rings.
Someone walks up the driveway, the ‘Spotlight’ camera chime goes off on my phone, nothing on the PC.
They walk up to the door, the ‘Doorbell’ chimes on my phone, nothing on the PC.

They ring the doorbell, the chime goes off on the phone, nothing on the PC.

I can open the application manually and see past events in History.
I have tested the chimes on the PC app for the devices, they work fine manually.
I have uninstalled and reinstalled, no help.

Why has the Windows 10 application stopped giving a notice or pop-up on the screen ?

BTW: this forum and the ‘label’ options lack a Windows OS option

Hi @Frolin! Excellent job covering those steps. Try checking for other PC factors such as do not disturb mode, a VPN that might be enabled, bluetooth, or even other apps that might conflict with notifications. If you have not already, checking notifications setting within the computer’s settings might also help. Feel free to let us know how this goes!

Also, thank you for your feedback about the labels, we will look into this. :slight_smile: