In the meantime, can you share with us your PC build version? Also, does this happen upon your very first login after reinstalling the application? Lastly, do any of these symptoms occur with apps like Skype or Facebook?
Furthermore, if you have a moment to double check the following: Select the Start button > select Settings > Privacy > Camera > and then turn on “Let apps use my camera”. Just to ensure all permissions are properly saving with the app.
Thanks in advance, looking forward to your response!
The Windows 10 build is version 1903, OS build 18362.267, which is the lates available. This does happen with first login after installing the Ring app update. All other Windows app, including Skype and Facebook, are functioning correctly with no errors. The privacy setting you reference is turned on, and all four Ring app permissions (location, microphone, videos and background apps) are on.
All of this information was given during to call to you technical support last night (8/1/2019).