Where is REFUND?

I returned an item to RING 22/10/2020 for a refund. No refund yet received. Very difficult to chase this up. Does anyone have an email contact please?

Hi there, @mikegunnill. Although it sounds like you’ve already completed this step, here is our help centre article on the Return Process. As you’ve handled this with support already, they will be the best to complete this request going forward. Please read our response to COVID-19 here to see how to contact support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times.