Webpage not showing devices

My ring app shows all of my devices but when I try and log onto the Ring website, either from my phone or PC, it says no devices are linked to this account. I’ve double checked that I’ve logged into the correct account. It worked when we first set everything up but in the last few months it has stopped showing my devices. Any ideas?

Hi @abajwa. If you are logged in with the same email, you should be able to view the devices. It’s possible that you are on a secondary Location. You can find out how to manage your Locations here . Let me know if this helps.