Warranty Request - I REFUSE to do phone calls

I am trying to send in a Warranty Request to help@ring.com, but I keep getting a reply with useless nonsense and a refusal to answer emails!

What is this? 1985?

I don’t do business over the phone! EVER!

Hi there, @StevenAvrenli! We do not have email support at this time, but we did recently bring back chat support as of June 14th. **Chat is available from 5AM - 9PM PDT, so you will need to ensure you are chatting in at these times. You can go to ring.com/help and click the chat bubble at the bottom right. Please note that the chat support team is there for account and billing related inquiries, and any troubleshooting is best done with our support team by phone.

Alternatively, if you need to give us a call, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.