At the center of controlling and accessing your Ring device, is the Ring App (iOS|Android). To get the most out of your Ring experience, we’ve created this visual walkthrough on using the Ring App.
While you navigate this guide, click on sentences with arrows to uncover more useful tips!
The Dashboard is the first screen you’ll see when your Ring app opens up, let’s start there.
Main Menu: This three-lined icon is located in the upper-left corner of the app. Tapping it will open the side menu.
Locations: Lets you to navigate between locations or confirm the current location being viewed. Will also display in the Main Menu.
Global Snooze: This moon icon will allow you to snooze motion alerts for all of your cameras for a selected amount of time.
SOS Button: If you have Ring Alarm, this offers those with a compatible Ring subscription and enrolled in professional monitoring an additional way to request immediate assistance in an emergency situation.
Ring Alarm Modes: If you have Ring Alarm, an extension to your Utility Bar will display the current mode and allow you to switch between modes.
Main Tiles: Shortcuts, Camera Previews, (more)...
Shortcut tiles: At the top of the screen and can be re-organized using the “Edit” tile.
Control Center: Access Account Management, Control, and Privacy options.
Account Control: Access Account Management, Account Verification, Authorized Client Devices (other devices that are logged in), Amazon Account Linking, Linked Accounts, Shared Users, Video Management, and Video Encryption options.
Community Control: Access Public Safety , Neighbors in Ring App display, and Amazon Sidewalk options.
Privacy Information: Review and manage General Privacy, Third Party Service Providers, Public Safety Agency Privacy, and Manage Your Data options.
Help: This section helps you access our Customer Support team and view details on Software Security Updates.
What’s New: How Ring informs neighbors of new features added to Ring devices or the Ring app. Will display a pop up the first time you open the Ring app after a new feature is released.
Shop Deals: A quick way to view of any current deals.
Invite Neighbors: Allows you to share a link that will invite your friends, family, and neighbors to the Neighbors app.
Help: Quickly access external links to Help Center and Community Support here.
Ring App Version: Number displayed at bottom of Side Menu
Can’t forget about the Rapid Ring app and Ring Web app!
The Rapid Ring app is designed for the quickest access to live view, through an app dedicated to just that.
The Ring Web app allows you to log in at Ring.com via web browser, and access tons of options for your Ring devices and account.
There are many more areas of the Ring app, which can differ and expand based on the Ring devices you own. For assistance with specific devices in the Ring App, search our Help Center or this Community for more great tips.
Hi Neighbors. Feel free to create a new topic and describe the specific issue that you are having. Feel free to let us know what is “not working”. We’d be happy to help!