video doorbell keeps ringing every 30 minutes or so

This started in the earlyt hours of this moring and I cannot seem to reset the device?

Does nyone know how to fix this error?

It is driving us mad …

Thanks in advance.

Hey @Viren! For an internal chime kit that is ringing constantly, it’d be best to check the wiring first. If it is your app being notified by the Video Doorbell Ring event, this should only happen if someone is physically ringing your Doorbell. To perform a reset on the Doorbell, please hold the setup button for 20 seconds.

If this does not resolve your concern, feel free to reach out to our support team, at 800-656-1918. :slight_smile:

Can you elaborate on check internal wiring? Not sure how to go about this…


The whole unit is Battery operaterd and not wired.

Ring replaced the unit, which fixed the problem .