Video Doorbell 2 will not power on

Ring Video Doorbell 2 will not power on. Tried two different batteries, setup mode, and hard reset. There are no lights and device doesn’t seem to do anything. It’s 18 months old. What else can I try?

Hey @zckb33. It looks like you have exhausted all steps you can do on your end! If you still find the Doorbell will not power on after doing all the steps you’ve talked about, please reach out to our support team via phone here for the proper follow up and best next steps on this situation! Feel free to come back to this thread and let us know what they did for you, as this may help future neighbors that may run into this. :slight_smile: