Unable to remove Ring Alarm Pro Base Station

If you forget, like I did, to remove the Ring Alarm Pro Base Station from your account before boxing it up and returning it, there doesn’t seem to be a way to remove it from the app. It says it’s on cellular mode and the UI gives no option to do anything.


Same for me, please help

Hi neighbors. This Hep Center article here has some information on how to unregister your Ring Alarm Base Station. If you are still unable to unregister it, you’ll need to contact our Ring Alarm Support Team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.