Two Factor authentication is a good idea when done right. So what is wrong with the way Ring did it? They require Two Factor authentication when moving around the website. This is frustrating. Once I have successfully logged in, I shouldn’t have to perform Two Factor authentication again when moving to a different web page within Ring.com. Save the password and authentication in a keychain and let me move freely around the web site so I can get my work done.
Hi @DouglasCurtis, thank you for your feedback on this experience! I will make sure to pass on this to the appropriate team. We are always looking for ways to make the neighbor experience better, so this is much appreciated.