Hi! This is my first post here, so sorry if I post this in the wrong section or something like that.
Last night we heard a lot of locomotion from outside. Screaming and other sounds. This was from outside my motion sensor view, so the camera did not react/trigger. Because of this, I started live view, and I think I was looking at this for all 10 mins before it turned itself off. No motions, just a lot of screaming.
When I woke up today I thought it would be a good idea to keep this video if there would come something out of what I heard last night, so I tried downloading this live view. I have tried on IOS, ring app on mac, and also web browser. The button is there , but nothing happens. On IOS it says “preparing”, on ring app on mac it says “downloading” and in the browser the circle around the download button is spinning. But then nothing happens. I am on a 500/500 Mbps line, so should be sufficient and quick.
I find it hard to believe if it is not possible to download live views - the footage are there, and the buttons are there.
Maybe I need to do it another way?