Trouble

Why is my ring saying my free trail is expired when I paid for a year

Hey @Trussnun55. The trial will expire after 30 days and then the plan you paid for should go into effect. If you do not see the plan start up under My Plans at Ring.com, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.