Transferring a ring device to another email

Can you help me get this device to work. It was a friends, he moved, now mine. I’ve used it in past, then stopped working. I’ve charged it now, put under my business email name. But cannot get it to work now

Hi @Pc63. For any concerns on device ownership, you will need to reach out to our support team here. They will be able to address this for you and get it all sorted out.