I’ve seen this topic floatded around a lot but I don’t see any solutions suggested that anyone said worked.
Everytime I charge my VIdeo Doorbell (2020), my snapshot feature gets screwed up. The thumbnail on the dashboard no longer updates (just shows a static image of a picture of a ring doorbell), and my motion zones can’t be adjusted because in that setting it just hangs at “snapshot being updated”, and never does.
This is the third time I’ve charged my doorbell since I got it, and it has happened everytime, and the only solution was to do a full factory reset on my doorbell. There has to be a better way. I cannot factory reset my doorbell everytime I charge it. Nor can I afford to sepnd another $50 to get the solar bezel so charging is never needed.
As I said, I see this topic a lot on the community but I don’t see in any of the threads that an effective solution was given, that a user confirmed worked. Maybe these conversations went offline one on one. Can someone please let me know if there was a way to solve this issue.