This device is still registered

Hi, I bought a Ring 3 in Elgiganten and this was marked by (returned from customer) and now i cant register it, it comes this error:this device is still registered to its owner.
What should i do?

Hi @Botan. I would suggest returning it back to the retailer that you purchased it from and exchanging it for a new device. Since this device is used, the original setup date is unknown and therefore there is not a way to tell when the warranty is up for this particular device.

Hi, they gave me one year warranty i need just to remove the old owner ship can you help me about that? I have receipt of buying and i can send you the MAC id.

Hi, I have returned it.