Third party trackers come with ring doorbell and send out PII. I would like to know if I can block (preferably delete) them without affecting the ring camera. I am considering purchasing one, but this would be a deal breaker. The full article is attached. The information being sent also includes PII going to companies I refuse to do business with such as facebook.com, appsflyer.com, mixpanel.com and branch.io? https://www.eff.org/deeplinks/2020/01/ring-doorbell-app-packed-third-party-trackers Thank you
Hi @digigirl16 ,
First and foremost, we want to remind you that at Ring, privacy is foundational - and guides every decision we make.
Like many companies, Ring uses third-party service providers to understand the use of our mobile app, which helps us improve features, optimize your customer experience, and evaluate the effectiveness of our marketing. We care deeply about providing our neighbors with the best possible experience and leverage these tools to help us do so.
We want to ensure you that these service providers’ use of the data provided is contractually limited to appropriate purposes, such as performing these services on our behalf, and not for other purposes. Ring is not in the business of selling customer information.
For more information, please reference our Privacy Notice on Ring.com/privacy.
Here’s another reference:
Why does Ring expose customer information like this?
Don’t believe this to be a satisfactory answer. As a matter of fact, as a result of the EFF report, am considering removing our Ring devices.
I’m also considering removing all ring devices.