The pages for ‘MyPlan’ and ‘Account’ don’t load in either Firefox or Chrome
When I first installed and configured my Ring device, I purchased the
Basic Protection Plan using a desktop browser.
A blank page [https://app.ring.com/login?at=random_characters] with a ‘spinner’ below a
ring logo appears - and never loads any content.
Messages appear in the lower margin:
“waiting for app.ring.com”
“establishing secure connection”
The pages never successfully load.
I can view and manage [star and/or delete] video in a browser, but have
been unable to access the pages for ‘My Plans’ or ‘Account’ from a browser
for a few weeks.
I cleared cache, cookies, etc. and restarted computer and also tried on
another computer. Still no joy - those pages simply will not load for me.