Terrible video resolution

The video quality is terrible. Nothing to what they show on their website.

Hi @Ioxa. I’d be happy to take a look if you can share an example of this poor video quality that you’re experiencing. When attaching this video, you will need first gather the share link of the video. You can do this by going into the Event History in your Ring App and choosing to share it via email. From there, copy the link that is generated and paste the link in the body of your post. In addition, you can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply. :slight_smile: