Tenant mode for rentals

Products Feature Request Board
#1

Hi,

I own a Ring Alarm 2nd Gen system, several cameras and have connected the system to my z-wave locks. I own the home that the system is installed in. I am about to move and rent the house to a tenant.

I need a way to hand off control of the system to a tenant in a way that prevents me from accessing the cameras. I already know about shared users feature but that still allows the owner to access live video and video history. This constitutes a breach of privacy for tenants with the potential for a landlord to “spy”. I do not intend to do that but I need to be able to give my tenant peace of mind.

I think Ring needs to introduce a landlord-tenant hand-off feature. Otherwise the only solution is to either give my whole account over to the tenant with no way to get it back if things go awry.

#2

Weird. Why don’t you just remove them from your account and let the tenant create their own account if they want to? Pop a little clause in the tenancy agreement about deleting the devices when they vacate. Simple.

#3

One alarm system, two locks that work with ring, 7 door/window sensors, 4 cameras, one chime, and one motion detector. they’d all have to be added one by one. that’s just not happening.