I own a Ring Alarm 2nd Gen system, several cameras and have connected the system to my z-wave locks. I own the home that the system is installed in. I am about to move and rent the house to a tenant.
I need a way to hand off control of the system to a tenant in a way that prevents me from accessing the cameras. I already know about shared users feature but that still allows the owner to access live video and video history. This constitutes a breach of privacy for tenants with the potential for a landlord to “spy”. I do not intend to do that but I need to be able to give my tenant peace of mind.
I think Ring needs to introduce a landlord-tenant hand-off feature. Otherwise the only solution is to either give my whole account over to the tenant with no way to get it back if things go awry.