Tax Invoice

Products General Questions
#1

I have checked and followed advices on previous messages in relation to obtaining a tax invoice for my recent subscription purchase - as instructed I e-mailed help@ring.com. However I have just received a reply saying that e-mails are not being monitored and to call support in the US

It is unreasonable to expect someone to make an overseas call to obtain an invoice - invoices should be issued automatically

Please send me an invoice for my payment

Thankyou

#2

Hi @ATMS2020! During this time, our phone support is best for handling any account specific inquiries. Currently, our chat and English email support is not in operation.

Check out Ring’s Response to Covid-19 which will outline any changes we are making during this time. Rest assure our support team will be able to assist with this and more! :slight_smile: