Was there a recent update an last 48 hours that would have severely decreased motion sensitivity? No changes on my side on network, no changes in doorbell configuration, but my ring doorbell pro suddenly does not detect people walking in front of it unless you put your face directly in front of the doorbell. My motion settings are one notch above minimal and person detection is turned off. My ring floodlight camera clearly shows lawn personnel walking in front of the doorbell yet I’m not getting any alert to mobile devices or any events. Normally this would cause my doorbell to alert me of someone at my door.
Pressing the button on the doorbell does result in an alert as well as the doorbell ding, but it does not detect my hand actually pushing the button to ring the doorbell. How can this update be rolled back or is there another one coming to revert to settings?