I already had the ring yearly plan, but I bought the ring Multicam yearly plan by mistake, while I only get one doorbell needs the plan, how can I ask for any return? Thank you.
Hey @yxy0725. You can either reach out to our support team directly, or if you cancel the plan following the steps here, you should get a reimbursement for the months unused. If you do not see the reimbursement by doing it yourself or want to ensure you have it done quickly, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.