I was getting a streaming error on live view with both of my cameras – doorbell pro and floodlight security camera. Rand Ring support and was advised to download to my iPhone the “Rapid Ring”. Did this and live view worked on both devices. Not only that, but it also now works from the main Ring app.
I don’t know why someone from Ring couldn’t have answered all of the questions about the streaming error problem. However, the telephone support was fast, efficient and solved the problem for me.