Streaming Error

Hi, I’m having a streaming error with my security camera.

But I bought an internet extender, which is working.

I have deleted the ring app, turned off phone and reinstalled it.

Still can’t see live video. Says streaming error.

Any suggestions?

Thanks

Hey @Suzestar. Please check out our Community post here for more information on how to fix this error happening on your device. If you are still unable to activate the Live View, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

Does the streaming error only occur when you are using the mobile phone network? If so, which network are you using. I have the same problem but only when trying to live stream on an iPhone 12 on the Three UK network.