Hi @Kar6man. With Live View concerns, I would recommend checking out our Community Post about this problem here. That post will have some troubleshooting tips and suggestions to help you get this resolved. If you can’t find a solution in there, please give our support team a call at one of the numbers available here so they can take a deeper look. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. 