Stickup can outside

I have a stickup cam. I cannot set it up
Outside it dosen’t get a good signal and video won’t load. What can I do to get my can to work outside? Thx

Hi @hdaimler. I would suggest to first reboot your internet router. You can do this by unplugging it for about 3 minutes, then plug it back. It will take about 10 minutes total for your wifi to restore. Once that is complete, try bringing your stick up cam in the same room as your router, just for setup. Next, press and hold the setup button for 20 seconds, then release. This will reset your camera and allow you to try again. If your Stick Up Cam joins your wifi, it will do a quick update and then you’ll be able to relocate it to a more permanent location. I hope this helps!