Pressing the orange setup button doesn’t do anything - LED light does not flash or turn on at all. Holding the button down for 20 seconds also does nothing. The battery is definitely charged as I tested it with another working camera and works on that.
Thank you for covering those steps @edjamsandspam! If you happen to have a plug in power adapter available, that is compatible with this Stick Up Cam, this would be a great next step for attempting to power up the Cam. As the battery worked with another Cam, inserting it and resetting the Stick Up Cam in question, should certainly have resolved this concern. At this time, it sounds like you might need a more in-depth look at this concern, in which our support team will be happy to assist with!
Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.