Stick up cam preview

I’m not seeing any new images in my camera previews. What’s going on?
This usually happens when the unit has failed to update its firmware. Once the firmware updates, you’ll begin seeing images in your Camera previews. Firmware updates happen automatically. My firmware is updated and I am not seeing any camera previews

Hi @Lxg284. It is important to also make sure that your Ring app is up to date as well. If your Ring app is up to date, a good next step would be to reboot your internet router. You can do this by unplugging your router for 3 minutes and then plug it back in. Allow up to 10 minutes for your wifi to restore and then test to see if your Camera Previews are loading. I hope this helps!