Refreshing this issue. This is definitely an issue that was raised in the forum months ago. I even read every post in the 11 page thread to see if there was anything I missed.
I have a new Stick up Cam that is unable to connect to live view or load historical events. Motion detection works, but I can’t see the videos nor does the live view work. It gets stuck on the “activating device” screen then times out.
List of fixes I have tried:
Changed WiFi networks
Updated the app
Turned off Bluetooth
Router firmware update
RSSI is 29
I know I am I forgetting additional steps I have tried
My ring doorbell works fine. Ring team, what else is there I can do?