I connected our Ring Stick Up Battery Camera yesterday and it worked all of 3 hours. When I open the device in the Ring App and try to do a “Live Feed,” I get the following message: Failed to Connect. We’re having trouble connecting to your Stick Up Camera. Reconnect.
When I try to reconnect, I get the same message. I did the Wi-Fi test and it came back indicating that our speeds were fast enough to support Ring. Any suggestions on how to get the camera to work?