Static Noise coming from my video door bell pro

Hi Guys,

I recently installed my Video Door Bell Pro, it’s working fine, good conectivity with internet and power.

But there’s a sound coming from my video door bell, seems like a static sound, even when I’m not using, when I’m using the sound is a little bit more louder.

I turned off the power for 5 minutes, I used the reset button for 15 seconds but nothing worked.

Any advice? something that I’m missing?

Thanks in advance.

That’s the video with the sound that I’m talking about.

Hey @Dan_iel. Have you been able to reach out to our support team on this concern? If you can, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know what they’re able to find out for you and feel free to share this video with them! :slight_smile: