During the day my camera works normal, soon as 9 pm hits, it no longer works. It saids its unavailable due to the wifi, but it’s literally the only camera that’s giving me issue and it’s only happening at night. Anyone having issues similarly to me?
Hi @Userlorena. I’d recommend checking the settings on your router or wifi network to ensure nothing is set to be disabled or blocked at 9 PM. You can also check the RSSI for the Camera you’re experiencing this concern on to make sure it has a stable wifi connection. If this continues to happen and you don’t see any specific router settings that could cause this, reset your Camera by holding down the setup button for at least 20 seconds. Once the reset is complete, set the Camera back up in the Ring app using the steps under Set Up a Device.