Spotlight Camera LED not working

My spotlight camera’s LED doesn’t light up when I try to power it on. It was working fine and then all of a sudden it stopped recording. When I tried to reset it, the LEDS don’t work anymore. I’ve replaced the battery and did a hard reset. Neither worked. Any suggestions?

Hey @JT-Jen. I recommend reaching out to our support team to get a proper follow up on this concern. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.