Spotlight Cam-Solar not Detecting People

I have the Ring Spotlight Cam Solar, and it is not picking up people in my courtyard of my home. The batteries (have two installed) are fully charged. I have the mode settings Home & Away set to " Motion detection enabled and Live view enabled.
My motion sensitivity is set to a drop below maximum.
Smart alerts are on for people.
Advanced motion detection is on.
My motion zones encompass the entire area without a problem.

What is going on ??

Hi @user31869. How is your Spotlight Cam positioned? Is it at least 8-9 feet high? Is the bubble on the bottom parallel to the ground? These are crucial to how the camera detects motion. What is the RSSI for this device?