I have 2 stickup cameras, both are setup exactly the same, powered by an outlet, and are set to be used out doors, and both are Gen3. One of my stickup cams has the Snapshot feature in the app while the other camera does not.
I called ring’s out sourced support line and was told to make sure the cam was up to date which it was and than was told to reset the camera which I than I had to re join back to my app and my WiFi of which I did 3 times. Still no SnapShot feature for that one Cam. Why & wtf?
I need that feature because of where I have the camera located. How do I get that feature to become available for that camera?