We in the UK are able to purchase the First Alert Smoke & Carbon Monoxide Detector woth z wave plus from amazon US but when trying to add it to the UK app the smoke detectors section is missing and although the First Alert is a z wave plus unit the UK app will not add this to it.
I think its a no brainer to have this option available to the UK and possibly other non US nations and it seems strange we can have a mailbox sensor but not a smoke detector as most or nearly all the other alarm systems in this category have this as a standard add on…
So i am politely asking Ring to Please add the smoke detector option to the UK app ASAP as this would make the Ring Alarm System a more complete all round attractive purchase.
As the remote control unit has the Fire Alert button on it hopefully we haven’t succumb to the fumes before it can be pressed!
That may be correct for Landlords who are renting out to private tenants or if you have a Professional alarm installed and has central station monitoring ( this is not the same thing as Ring Assisted Monitoring we get in the UK i.e there is no manned service for us like in the US ) but as a private individual whether renting our owning your own home you can install any type of smoke / Heat / Water / detectors and they can be Battery or mains. In the UK even the fire service promotes the use of extra detectors so there is absolutely no reason not to allow private individuals doing this and having access to the Ring App ( UK Version) to include this option. Just to clarify with the assisted monitoring we get from Ring in the UK when we have an alarm activation there is no-one person at a call centre or any emergency services that contact us are alarms just dial a set number we program into the Alarm and the autodial ( non maned ) recorded message just lets know what type of alarm was activated and we then make a choice to personally call the services ourselves. I hope this helps .
Unfortunately z-wave devices bought from another region uses a different wireless frequency and are incompatible. It’s a shame there are no supported smoke alarm options for customers outside USA, I really hope that will change. The First Alert ZCOMBO looks like a nice device if someone could just talk them into making a European model, but I really think we should be allowed to pair whatever z-wave device we want if we accept a disclaimer that the device is not certified to work correctly.
For me it would be a great to have the option to add a smoke detector to the ring system in the Netherlands (EU). At the moment there is no option to couple a detector to the system.
Also an inhouse strobelight and siren would be a great option.
Hello,
Is there any work regarding the introduction of smoke/CO detector in EU? There are already competitors proposing this smart product on European market since long time. E.g: Google Nest Protect.
When will we have the same kind of product at Ring? We have the theft security system but the fire and CO are also our ennemies we need this security too.
I’m also ready to buy any compatible smoke/CO detector with Ring app that we can use in Europe.
I have a, circa 12 year old, wireless Visonic alarm system that has wireless fire/smoke detectors - the company I use for maintenance are no longer able to get spares should something fail. Consequently I am looking at upgrading and, already having a Ring doorbell and having just set up a Ring doorbell and house alarm for my father, was seriously considering getting a Ring alarm.
Unfortunately, the lack of smoke/fire detectors in the Uk means I most probably won’t be going with Ring - is there any news on if/when these will be available in the UK??
Really annoyed, did a lot of research on thus and there is nothing saying on their website, paperwork, various recommedation sites that this is only for US ring systems. Just had 2 of these devices shipped from the US when i could have saved a bunch of money and bought a non integrated one in UK.
After all this investment it makes me feel i have gone the wrong route and should be looking at Nest because things that say they work with Ring is just a joke, because Ring dont work with them.
Come on get this sorted or at least get your partners to tell the truth.
Anyone want a cheap ring system pro doorbell. 2 floodlight cameras. 3 stick Inside cameras, 11 door/window , movement snesor. Break glass sensor. Alarm system and some complementary fire alarms that clearly dont do what they say on the tin.
Come on Ring! Can you at least give any word on if this is likely to happen or not? I’m highly considering moving over to NEST. My alarm panel has fire button which made me think this may be on the horizon… this was 2 years ago… surely if smoke detector can be produced for US then it shouldn’t be too hard for the UK market?
We in the UK are able to purchase the First Alert Smoke & Carbon Monoxide Detector woth z wave plus from amazon US but when trying to add it to the UK app the smoke detectors section is missing and although the First Alert is a z wave plus unit the UK app will not add this to it.
I think its a no brainer to have this option available to the UK and possibly other non US nations and it seems strange we can have a mailbox sensor but not a smoke detector as most or nearly all the other alarm systems in this category have this as a standard add on…
So i am politely asking Ring to Please add the smoke detector option to the UK app ASAP as this would make the Ring Alarm System a more complete all round attractive purchase.
As the remote control unit has the Fire Alert button on it hopefully we haven’t succumb to the fumes before it can be pressed!
As far as can tell the only Law with the UK is for Landlords who have to have at least 1 Smoke detector & 1 Carbon Monoxide Detector as far as adding on to the Ring or any other system which does not include manned call center monitoring ( person directly to Emergency Agencies ) which the ring system in the UK does not do, Ring Alarms have assisted monitoring which is basically the ring alarm contacts up to three assigned numbers ( my choice ) and we decide to call the emergency ourselves. This is also called a Dialer system which has been fitted to & with alarm installations in the UK for over thirty years that I can remember?
I just spoke to Ring Customer Services and inquired about this and this is the reply " We currently do not offer this option as the z wave plus First Alert Detector is not available for sale in the UK "
I told them I just bought one from Amazon US so technically it is available to the UK!
I hope they add this to the app including the leak detector which againg I cant find a reason not to sell this to us.
Thanks for reply and as you say some other country’s may have different legal reasons but I think not for the UK at least not that I can find.
So there should be no legal reason to not add this for the UK.
It’s a real shame there is no option, and puts me off investing any further in the ecosystem.
Even the alarm listener (as in the US) would be enough, or better yet, including it as a feature on the Break Glass detector which I’m sure would increase sales
we need this security too.