Smoke Detector option in UK app

We in the UK are able to purchase the First Alert Smoke & Carbon Monoxide Detector woth z wave plus from amazon US but when trying to add it to the UK app the smoke detectors section is missing and although the First Alert is a z wave plus unit the UK app will not add this to it.

I think its a no brainer to have this option available to the UK and possibly other non US nations and it seems strange we can have a mailbox sensor but not a smoke detector as most or nearly all the other alarm systems in this category have this as a standard add on…

So i am politely asking Ring to Please add the smoke detector option to the UK app ASAP as this would make the Ring Alarm System a more complete all round attractive purchase.

As the remote control unit has the Fire Alert button on it hopefully we haven’t succumb to the fumes before it can be pressed!

Again please get this added

Thanks

It’s not allowed dye to regulations in uk which require uk smoke alarms to be mains powered.

That may be correct for Landlords who are renting out to private tenants or if you have a Professional alarm installed and has central station monitoring ( this is not the same thing as Ring Assisted Monitoring we get in the UK i.e there is no manned service for us like in the US ) but as a private individual whether renting our owning your own home you can install any type of smoke / Heat / Water / detectors and they can be Battery or mains. In the UK even the fire service promotes the use of extra detectors so there is absolutely no reason not to allow private individuals doing this and having access to the Ring App ( UK Version) to include this option. Just to clarify with the assisted monitoring we get from Ring in the UK when we have an alarm activation there is no-one person at a call centre or any emergency services that contact us are alarms just dial a set number we program into the Alarm and the autodial ( non maned ) recorded message just lets know what type of alarm was activated and we then make a choice to personally call the services ourselves. I hope this helps .

Thanks

Unfortunately z-wave devices bought from another region uses a different wireless frequency and are incompatible. It’s a shame there are no supported smoke alarm options for customers outside USA, I really hope that will change. The First Alert ZCOMBO looks like a nice device if someone could just talk them into making a European model, but I really think we should be allowed to pair whatever z-wave device we want if we accept a disclaimer that the device is not certified to work correctly.

Any news on this?

Ring Team, we are buying up sensors quicker than you are giving us things to buy… It doesn’t make business sense.

PLEASE get on this - The support for zwave fire & co combo sensors are especially desirable to bring two of the most important home things together.

For me it would be a great to have the option to add a smoke detector to the ring system in the Netherlands (EU). At the moment there is no option to couple a detector to the system.

Also an inhouse strobelight and siren would be a great option.

Hello,
Is there any work regarding the introduction of smoke/CO detector in EU? There are already competitors proposing this smart product on European market since long time. E.g: Google Nest Protect.
When will we have the same kind of product at Ring? We have the theft security system but the fire and CO are also our ennemies :slight_smile: we need this security too.
I’m also ready to buy any compatible smoke/CO detector with Ring app that we can use in Europe.

Thanks,
Best regards,
Volkan

I would like to know when ring plans to launch smoke detection in Europe. Very useful and needed!

I have a, circa 12 year old, wireless Visonic alarm system that has wireless fire/smoke detectors - the company I use for maintenance are no longer able to get spares should something fail. Consequently I am looking at upgrading and, already having a Ring doorbell and having just set up a Ring doorbell and house alarm for my father, was seriously considering getting a Ring alarm.

Unfortunately, the lack of smoke/fire detectors in the Uk means I most probably won’t be going with Ring - is there any news on if/when these will be available in the UK??

Thanks

This was the first place i looked for a smoke/co2 solution, to compliment the alarm system, so makey no sense to me to snub that business