Smart Lock - how to know if the smart lock chose can fit to replace my existing lock?

How can I determine which smart lock to select to replace my exisitng lock? (See attached)

I’m also residing in Europe (if that makes a difference?)

any help would be greatly appreciated

Hello @steve03 ,

Here is an online link to compatible locks for use with the Ring Alarm system:

https://support.ring.com/hc/en-us/articles/360017691131-Works-With-Ring-Locks-Compatible-With-Ring-Alarm

And if you have more questions about locks, there is additional information online:

https://support.ring.com/hc/en-us

And you can also contact Ring Support for additional help and answers:

https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch

Unfortunately, due to the Covid-19, their available hours have been changed also:

https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19

I hope this information is helpful :slight_smile:

2 Likes

Will a Smart Lock that works with Ring Alarm necessarily work with Ring Door Bell?

Hi @Jocar. No, a smart lock that works with the Ring Alarm will not work with your Doorbell. If you are looking to integrate a smart lock with a Ring Doorbell I recommend looking into Amazon Key integration.

Justin - Before I saw your answer, I called Ring’s support line and was told that if a digital lock has Z-Wave technology, it will work with and be accessible through my Ring phone app. So which one of you is correct?

@Jocar. Yes, that is correct. A smart lock that works with the Ring Alarm System can be managed through the Ring app. It just does not integrate with your Doorbell, as I mentioned. This Help Center article will give you information on how smart locks work with a Ring Alarm.