I received the email to accept a shared invitation. I set up an account but cannot view the doorbell. I only get an area to purchase merchandise
Hey @Margaret, it seems like you may be on the wrong location in order to see the device you were shared on. If you’re logged into the account with the email address that the device was shared under, you’ll just need to toggle your locations. In the Ring app, go into the main menu and then select your current location above “Dashboard.” You will see a location that says “Location Name (Shared).” Once you select that and then go to Devices, you should see the shared device(s) under there.